Turkish Airlines Business lass (Experienced on the B777)

Last year thepickytraveller flew Turkish Airlines between Istanbul and Tokyo to experience the famous sakuraWhile TK’s business class surely is a strong product in terms of food and CIP lounge, unfortunately the quality of service is erratic.

Mood lighting onboard TK
Mood lighting onboard TK

In a few years TK has widely expanded its route network and popularity among international carriers, offering good connections via Istanbul and competitive prices for J class. It was even voted world’s 4th best airline in 2015 by Skytrax, which sets the expectations quite high.

Right-side window seat, TK business class
Right-side window seat, TK business class

TK’s business class cabin is roomy, though privacy is not guaranteed (annoying 2-3-2 seat configuration in the B777, so be sure not to be assigned the middle seat…). Booking a seat on a TK flight is complicated as their online booking system for seats opens only a few months before the flight departs and won’t function for existing bookings… So if you buy your ticket online long time in advance, you won’t be able to reserve the seat and will have to call their customer service approximately 3 months before departure to do so. Not very convenient, especially as their customer service agents not always speak good English…

TK business class' middle row
TK business class’ middle row

The quality of service onboard varies a lot and depends on who you are served by (as some flight attendants clearly meet the J class standards, others will treat you with cold politeness and detachment). TK’s strengths are food (clearly selected with care and flying chefs onboard the aircraft) and a state-of-the-art flagship lounge at Istanbul airport (big, efficient, impressive).

CIP lounge at Istanbul airport
CIP lounge at Istanbul airport

 

Inside TK's business lounge at Atatürk airport
Inside TK’s business lounge, Atatürk airport

 

TK welcome drink
Welcome drink onboard TK

 

TK business class appetizers
TK business class appetizers

 

TK business class starters
TK business class starters

 

Candle-lit dinner onboard TK
Candle-lit dinner onboard TK

 

All in all Turkish Airlines business class is not a bad choice for your international journey, but it gives the feeling of an airline that expanded too rapidly and forgot to stay concentrated on the basics. However they offer good value and efficient routes. Let’s hope they improve some aspects of their service soon.

TK business class snack before landing
TK business class snack before landing

 

Leave a Reply